Terms & Conditions
Cancellation Policies :-
- Car air-conditioner will not work on hilly routes & also when the vehicle is not in motion. The customer is also not expected to request driver to make the air condition operational in the aforementioned cases.
- Unless specified otherwise, all meter readings/distances/timings will be with an alternative equivalent vehicle in the similar segment as applicable.
- Transfers with unspecified distance coverage will only include one way transfer either from airport or railway station to a single location or vice versa. Pick ups or drops from multiple locations are not included in such bookings.
- Balance Payment of extra charges - Any extra charges applicable have to be paid to the directly in cash to the driver.
- All bookings under consideration are on a calendar day basis i.e from midnight 12:00 to midnight 12:00. As an example for a cab booked for 1st Jan where the pick up time is 5:00 p.m, the booking will be valid till 1st Jan 11:59 p.m and not 2nd Jan 5:00 p.m.
- 8/80 Package will be chargeable after crossing the limit of either 80 Kms or 8 Hrs.
- Kilometers will be charged from Garage to point ( two side ) in local or outstation booking.
- All Toll,Taxes,Parking If applicable, will be charged in addition. In package booking all taxes are include.
- In booking time 25% payment in advance. calculated to and fro from our vendors garage.
- The vehicle booked will be subject to avalability. In a case where the car booked is not available on the day of travel the customer will be provided
- If a traveler cancels 24 hours prior the pick-up time, 10% of the total trip cost will be deducted.
- If a traveler cancels within 24 hours prior the pick-up time, no refund.
- The refunds will be made by online transfer to the customerĂ¢€™s bank account. No cash refund requests.
- The amount will be refunded approximately within 7 business days